New York, May 9 (IANS) Twenty-one
Indian companies, including Infosys Technologies, Tata Consultancy
Services (TCS) and Wipro, are among the top 100 BPO firms in the world,
according to a new study.
Five of the Indian firms figuring among the 10 best outsourcing service
providers are: Infosys (No.3), TCS (6), Wipro (7), Genpact (9) and Tech
Mahindra (10), according to the study - '2008 Global Outsourcing 100' -
compiled by the International Association of Outsourcing Professionals (IAOP).
Accenture and IBM head the list published as an advertising feature by
IAOP in the current Fortune 500 issue of Fortune magazine.
The other 16 Indian companies in the list are HCL Technology (11),
Mastek (16), WNS Global Services (19), Hexaware (22), ExlService (26),
24/7 Customer (28), Cambridge (36), ITC Infotech (40), KPIT Cummins
(42), Patni (46), Zensar (53), MindTree (54), Mphasis (56), Aditya Birla
Minacs (62), FirstSource Solutions (73) and Cross-Tab (78).
The key strength of Wipro and TCS is their 'employee management' while
the strong point of Infosys and Genpact is their "executive leadership",
according to the New York-based IAOP.
The Bangalore-based Infosys is one of India's largest IT companies, with
nine development centres in the country and 30 offices abroad with
88,000 professionals on its rolls.
Founded in 1981 by N.R. Narayana Murthy and six others, it announced a
consolidated net profit of Rs.46.59 billion for the last fiscal, a 21
percent growth over the previous year.
TCS, part of the Tata group, is one of the world's largest providers of
IT and BPO services. It has the largest number of employees among Indian
IT companies with a staff strength of over 110,000 in 47 countries. It
posted a profit after tax last year of Rs.50.26 billion, up 19 percent
over the previous year.
The evaluation team was led by IAOPs' managing director of Thought
Leadership, Jagdish Dalal, a renowned outsourcing expert.
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